Frequently Asked Questions
Find clear answers about courses, enrollment, payments, and certificates.
Who are Tutiba courses designed for?
Tutiba is built for health, beauty, and skincare professionals who want structured, evidence-based cosmeceutical education. Check each course page for its specific prerequisites.
What language are the courses taught in?
The courses are taught in Arabic. Ingredient names, scientific terms and commonly used professional terminology are kept in English where it makes sense.
Can I watch anything before I pay?
Yes. Selected lessons inside each course are open as previews, so you can see the actual teaching style before enrolling.
How long do I keep access?
You keep lifetime access to any course you purchase, including updates as lessons and supporting resources are added.
Can I watch on my phone?
Yes. Courses work on desktop, tablet and mobile, so you can study wherever it suits you.
Do courses include a certificate?
Certificates aren't issued on the platform yet. Every course is organized into clear, ordered stages so you can track your own progress, and we'll announce certification here when it's available.
Which payment methods are available?
Checkout shows your available payment methods and final billing currency before you confirm your purchase.
What is the refund policy?
All course purchases are final. Because each course is delivered digitally and instantly, and every course publishes free preview lessons so you can evaluate it first, we do not offer refunds, credits or exchanges once a purchase is completed. See our Refund & Cancellation Policy page for full details.
How do I get technical support?
Describe the issue on the Contact page and include the email address on your account. Our support team will follow up as soon as they can.